Shipping policy

At Active & Able, we aim to provide clear, reliable delivery so you can receive your products quickly and confidently.

Please read the information below regarding our shipping process.

UK Delivery

We currently ship via RoyalMail within the United Kingdom only.

Our standard delivery rates are:

£1.99 on orders under £30

FREE on orders £30 and over

Shipping costs are calculated automatically at checkout.

Processing Time

Orders are typically processed within 1–2 working days.

Orders placed on weekends or public holidays will be processed on the next working day.

During busy periods, processing times may occasionally be slightly longer.

Estimated Delivery Time

Once dispatched, orders typically arrive within 2–4 working days.

Please note that delivery times are estimates and may occasionally vary depending on courier services or external factors outside our control.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout.

Active & Able cannot be held responsible for orders delayed or lost due to incorrect address details provided by the customer.

Lost or Delayed Orders

If your order has not arrived within a reasonable time after dispatch, please contact us and we will be happy to assist.

Questions

If you have any questions regarding shipping or delivery, please contact us:

Email: hello@activeandable.co.uk

Post:

Active & Able

373–377 Torquay Road

Paignton

TQ3 2BT

United Kingdom

Active & Able

Supporting everyday movement, with care.